Privacy Policy

Arrow websites (collectively “Arrow” in this document) refers to the sites hosted at https://myarrow.app and its subdomains.

This privacy policy describes how Arrow uses and protects any information that you give us. We are committed to ensuring that your privacy is protected. If you provide us with personal information through Arrow, you can be assured that it will only be used in accordance with this privacy statement.

Website Visitors

Like most website operators, Arrow collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Arrow's purpose in collecting non-personally identifying information is to better understand how Arrow's visitors use its website. From time to time, Arrow may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Arrow also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Arrow does not use IP addresses to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to Arrow choose to interact with Arrow in ways that require Arrow to gather personally-identifying information. The amount and type of information that Arrow gathers depends on the nature of the interaction. For example, we ask visitors who use the contact form to provide a name and email address.

In each case, Arrow collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Arrow. Arrow does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

All of the information that is collected on Arrow will be handled in accordance with GDPR legislation.

Protection of Certain Personally-Identifying Information

Arrow discloses potentially personally-identifying and personally-identifying information only to those of project administrators, employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Arrow's behalf or to provide services available through Arrow, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Arrow, you consent to the transfer of such information to them.

Arrow will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to project administrators, employees, contractors, and affiliated organizations, as described above, Arrow discloses potentially personally-identifying and personally-identifying information only when required to do so by law, if you give permission to have your information shared.

If you are a registered user of a Arrow website and have supplied your email address, Arrow may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Arrow and our products.

Use of personal information

We use the information you provide to register for an account, receive newsletters, or certain other services.

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click on the unsubscribe link at the bottom of the email.

Legal grounds for processing personal information

We rely on one or more of the following processing conditions:

Access to data

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all your personal information, please follow the instructions at the end of this section.

Arrow user accounts can be edited by following these steps:

  1. Visit https://myarrow.app/extras/gdpr.html
  2. Enter your email address under the “Data Update Request” section
  3. Enter the data that you want updated in the textbox.
  4. Click “Accept Declaration and Request Update”.
  5. Click the “Edit” link next to your username.

If you would like to request access to your account data, please follow these steps:

  1. Visit https://myarrow.app/extras/gdpr.html
  2. Enter your email address under the “Data Export Request” section
  3. Click “Accept Declaration and Request Export”.

Retention of personal information

We will retain your personal information on our systems only for as long as we need to, for the success of the Arrow project and the programs that support Arrow. We keep contact information (such as mailing list information) until a user unsubscribes or requests that we delete that information from our live systems. If you choose to unsubscribe from a mailing list, we may keep certain limited information about you so that we may honor your request.

Arrow will not delete personal data from logs or records necessary to the operation, development, or archives of the Arrow project.

When deletion is requested or otherwise required, we will anonymise the data of data subjects and/or remove their information from publicly accessible sites if the deletion of data would break essential systems or damage the logs or records necessary to the operation, development, or archival records of the Arrow project.

If you would like to request deletion of your account and associated data, please follow these steps:

  1. Visit https://myarrow.app/extras/gdpr.html
  2. Enter your email address under the ”Data Erasure Request” section
  3. Click “Accept Declaration and Request Permanent Account Deletion”.

Rights in relation to your information

You may have certain rights under data protection law in relation to the personal information we hold about you. In particular, you may have a right to:

If you would like to exercise these rights or understand if these rights apply to you, please follow the instructions at the end of this Privacy statement.

Aggregated Statistics

Arrow collects statistics from sites hosted on servers managed and not managed by Arrow. For instance, Arrow collects theme version, site url, number of users, contacts and groups. No names, other personally-identifying information is collected, and Arrow does not disclose personally-identifying information other than as described in this policy.

For more detailed information see our usage privacy page: https://myarrow.app/extras/usage-privacy.html.

Cookies set by Arrow

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks.

Below the different categories of cookies set by Arrow are outlined. Certain cookies are only set for logged-in visitors, whereas others are set for any visitors, and these are marked below accordingly.

Privacy Policy Changes

Although most changes are likely to be minor, Arrow may change its Privacy Policy from time to time, and at Arrow's sole discretion. Arrow encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact

Please contact us if you have any questions about our privacy policy or information we hold about you by emailing [email protected]

This privacy policy was copied and modified from that of WordPress.org at https://wordpress.org/about/privacy/

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.